Privacy Policy

Who we are

Our website address is: https://indianoilsweden.com.

Our Company “Indianoilsweden.com” operates at https://indianoilsweden.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

What personal data we collect and why we collect it

Comments

Information You Give Us:

While accessing the site or during the checkout or to complete your order transactions, As a result of those actions, you might supply us with such information as your name; address, email account, and phone number; credit card information. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our platform, and communicating with you.

Cookies

Like many other websites we use “cookies” and we obtain certain types of information you’re your browser access our sites “indianoilsweden.com”. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

This cookie includes no personal data. However, You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Log Data:

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.

Hosting Database:

Our store is hosted on third party hosting servers. We use some third party services which allows our e-commerce platform to sell our products and services to you.

Your data is stored through hosting data storage, databases and the general hosting application. They store your data on a secure server behind a firewall.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. If you have an account on this site, or have left comments. You can request us to erase any personal data we hold about you.

Spam Detection

Visitor comments may be checked through an automated spam detection service. If found we reserve the right to remove any spam comments from the site.

Third-Party Services

In general, the third-party providers used by us for payment or for any other purposes will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

About Klarna: Please note that once you make a payment via klarna the required amount will be deducted after the specified date you chose during the checkout. The order amount will automatically be collected from the credit card you entered at the checkout. In case you want to return the product you can do so within 14 days, however, the product seal should not be broken in any condition else you will not be eligible for the return policy.

Return Policy and Complaint Instructions: In case you want to return the product for some reason or you received the damaged product then you can return the product or make a complaint within 14 days. The steps to return the product are as follows:

1. log in to the customer dashboard.

2. Visit the “My Account” page on Indianoilsweden.com

3. Then log in using the credentials you have been provided during your first purchase which you would have received in your registered email. 

4. Go to My orders Section -> Click the order you want to return and select the product.

5. Specify the reason and upload pictures (in case of manufacturing defects)

6. Submit the return button and place a return request.

After some time you will be contacted with all the details. Once the product got returned to the warehouse in the original form and after complete assessment, we will initiate the refund process from our end. It will take 7 business days for the amount to get credited into your account.

Additional information

How we protect your data

The security of your Personal Information is important to us. If you enter the card details and make payment, your information is encrypted using Secure Sockets Layer (SSL) software, which encrypts information you input in during transmission. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

However please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. It is also important for you to protect against an authorized access to your password and compute

Changes To This Privacy Policy

We reserve the right to change this privacy policy at any time, so kindly review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.

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